If you no longer want to use Plutio Pal (AI), you can turn it off at any time. This article explains how to disable it and what happens to any chat data after you do.
Open Settings → Features (direct link: https://app.plutio.com/settings/features).
Find Plutio Pal (AI) and toggle it Off.
That’s it — Plutio Pal will stop processing or responding in your workspace.
Optional: If you previously created any API connections specifically for AI usage and no longer need them, you can remove them from Settings → API Manager.
We keep only the last 10 messages of your conversation with Plutio Pal for context.
Older messages are automatically purged.
These chat snippets are stored on Plutio’s servers (not publicly accessible).
Our provider may retain temporary system logs for up to 30 days for abuse detection and operational reliability.
Your data is not used to train OpenAI models for other customers.
After their short retention window, provider-side logs are cleared per their policy.
Important: Disabling Plutio Pal stops new data from being sent to the provider. It does not retroactively remove provider-side transient logs that may be retained briefly (up to 30 days).
Yes. While a self-service “Delete AI Chat History” button is coming soon, you can request manual deletion now:
Contact support via in-app chat or email.
Provide your workspace subdomain (e.g., yourspace.plutio.com) and the owner email.
Ask to delete AI chat history for your workspace.
We’ll confirm once your AI chat history has been removed from our systems.
Q: Did Plutio Pal “scrape and upload” my entire workspace?
A: No. Plutio Pal only processes the chat messages you send to it (and limited contextual metadata needed to respond). We do not bulk-ingest your entire database into an external model. On our side, we keep at most 10 recent messages for context; older ones are purged.
Q: If I turn off Plutio Pal, does anything else keep running?
A: No. The assistant is disabled immediately and won’t process new messages.
Q: Do I need to remove my API connection too?
A: Not required for simply disabling Plutio Pal, but if you created a dedicated API connection for testing AI flows and don’t need it anymore, removing it is fine.
