Set up Custom Reply-to Domain

By default, all notification emails are sent from @notifications.plutio.com.

Note: Once you setup reply-to email with your custom domain, these emails are no longer handled by Plutio. Any issues with delivery are completely out of our control.

You may set up a custom reply-to domain so all emails sent out from your workspace stay consistent including your administrative emails like your password reset emails.

Warning: Please be sure to finish this process once started to prevent yourself from being locked out of your account. When your email settings are transferred to your service, so are the password recovery emails.

Step 1: Add an MX record to your domain

1. Login to your domain name provider or DNS manager dashboard (like Cloudflare).

2. From your domain DNS settings create a new DNS record and select MX as the type.

3. Enter the following details:

Note: Please ensure that the sub domain name you're using is not currently being used for anything else. If you are unsure, use a new sub-domain.

Step 2: Enter your reply-to domain in email settings

1. Login to your Plutio account and navigate to Settings.

2. Click on Email.

3. Enter the subdomain you've created above in the Reply-to domain field.

Here is an example record on Cloudflare:

Be sure that this MX record is not proxied by Cloudflare. See DNS only.