Step 1: Go to your hosting provider, go to your domain section and select DNS and create an MX record in the MX (Mail Exchanger) section.
MX Settings Example:
Priority: 5
Host Record: reply-to-email (or whatever you want to name it)
Points to:
TTL: 4 hours
Save it. (by the way their should already be a "point to address" listed as an MX that shows your incoming and outgoing server for the next step when you enter info in your outlook account. Grab that.

Step 2: Go to your usual email account "where you receive emails".

Step 3: Select Tools - Then Accounts

Step 4: Enter the information from your hosting site in the "server information" section.

Step 5: Copy info from the outgoing server to use on Plutio:
Outgoing Server Example:
Port: 465
Use SSL to connect

Step 6: Now go to Plutio - go to settings - then email - add the custom email information

Step 7: Service: Don't Select a service if its not available (if you use Microsoft office, don't select microsoft 365).

Step 8: Email Address: Enter the email address you desire to send messages from.

Step 9: Sender name: Enter your name you desire to use when replying to users.

Step 10: Host: Enter the name of the outgoing server which was on your email account in outlook (example:

Step 11: Port: Enter the name of the port for the outgoing server which was on your email account (example: 465).

Step 12: SSL: Turn on the SSL if it was selected on you outgoing server in the outlook account.

Step 13: Username and Password: Enter the username and password used specifically for your hosting site email address, not the plutio login nor your regular email acccount.

Step 14: Reply-to-domain: Enter the MX record you created for your hosting site in the MX section. Example: (

This should work with all people who use Microsoft Outlook. Probably 75% of your users

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