Are you having trouble connecting your custom domain? Here is few things to try:

issue 1) Receiving error "404 Not Found, no applications registered for host"?
Try to disable HTTP Proxy and use DNS only setting for the record.


issue 2) Followed the steps but domain still isn't verifying?
If your provided HOST or KEY appears similar to:

_c25e0cb716ccbfb829deae73e1484b93 .sub .domain .com

Please try and remove the .domain .com part from it, so it would look similar to:

_c25e0cb716ccbfb829deae73e1484b93 .sub

Basically keeping only the first part of your custom domain and then try again.


issue 3) Domain redirecting to app.domainname.com?

That is because you're using www in your custom domain.

Please create a different sub domain such clients, projects, portal, etc....

More information on this particular issue can be found here.


Still can't verify your domain?
Please make sure you've followed the steps above very carefully and and wait at-least 24 hours, if you are still having issues please contact us via the built-in live chat.
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